I was talking with a friend the other day, and the subject of trust came up.
It’s a big word, trust. It encompasses so much and can be really hard to pin down. So far the best definition I’ve found is by Dr. Brené Brown, who broke it down into seven concrete expectations.
For example, for me to be able to trust you, I expect you to be reliable, and you should expect the same of me. If I say I’m going to do something, I’ll do it and you can count on that.
Do you have 10 minutes to spare? Take a moment and listen to Dr. Brown explain The Anatomy of Trust. I’ll wait…
The acronym BRAVING helps us remember how trust can be broken down into seven expectations. It’s an ideal to aim for. As humans we fail to live up to this ideal regularly, but at least this gives us a target, and a more concrete way to talk about trust.