Exhortations are not knowledge

Knowledge is a gift. An exhortation is an albatross. How can you distinguish between the two?

Ask yourself, does this statement contain knowledge that might help someone do their job? Does the statement contain an aim and a method for accomplishing that aim?

Exhortations don’t contain knowledge, but they often contain emotion. Some managers think it’s their job to “motivate” employees by sharing emotions like this. Try sharing some new knowledge next time instead. Give the gift of knowledge!

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